FAQ

Frequently asked questions

WHAT DOES CNTRY MEAN?


Well we think that's a little different depending on who you ask but at the end of the day we believe it means simplicity, honesty and hard work. Three things that we feel are at the core of our companies beliefs. Well, those and our passion for this little thing called "Country Music". You ever heard of it? Thank you for stopping by and giving us the opportunity!




WHAT CAN WE FIND WHEN WE SHOP CNTRY?


Our company currently features 4 lines of products including all natural beard care products, artisan cold processed soaps, 100% wood wick soy candles and apparel. As we grow we hope to expand on that with more of the things that you feel make you CNTRY. If there's something you think we should add to our collection of CNTRY products in the future, we'd love to hear about it!




WHAT DOES IT MEAN THAT CNTRY IS 100% ALL NATURAL?


The ingredients in CNTRY products are all naturally-occurring and derived from premium, traceable sources. This also means that the list of ingredients used in our products are easily read and identified in the natural world. Just like you, we don't like seeing all those words you can't pronounce on the bottle!




DO CNTRY PRODUCTS CONTAIN SYNTHETIC PRESERVATIVES?


No, CNTRY products are free of synthetic preservatives, fillers, colourants and fragrances as well as parabens and mineral oil. We believe that just like country music our products should be naturally occuring!




WHERE IS CNTRY BASED OUT OF?


We handmake all of our products right in the heart of Music City, USA - Nashville, TN! We love Country Music!




ARE CNTRY PRODUCTS HYPO-ALLERGENIC?


Our products are plant and nature-derived, and are created to be as gentle and nourishing to the skin, as possible. It is however possible to be allergic to almost anything, including naturally-occurring substances. If you suspect sensitivity to an ingredient, please conduct a patch test first, on a small area of your skin. We also encourage you to email about any allergies to scents so we can double check our recipes.




ARE CNTRY PRODUCTS TESTED ON ANIMALS?


Nope! All of our CNTRY products are handmade in Nashville, TN and are tested on us while the dogs watch. We love animals!




I’D PREFER TO SHOP IN-STORE, WHERE IS CNTRY AVAILABLE?


CNTRY is currently available exclusively on our online storefront. We hope to provide you the best experience possible right here while we continue to work our tails off and provide you top-notch quality in our growing line of products!




CAN I BECOME A RETAILER OF CNTRY PRODUCTS?


We would love to partner with your storefront! If you are interested in becoming a retailer of any or all of our CNTRY products we encourage you to reach out to us at help@shopcntry.com. Thank you for your interest and we look forward to hearing from you today! We also have the ability to offer discounts on bulk orders. Send us an email with the details including the quantity of product you need and we will see what we can do for you!





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